Seamless Planning and Execution at Nova Credit’s 78-Person Offsite

Our Client

Nova Credit is a fintech company providing credit infrastructure and analytics that enable businesses to grow responsibly by harnessing alternative credit data. In practice, Nova Credit’s platform helps financial institutions access overseas credit records and alternative data sources, opening financial opportunities for consumers who would otherwise be invisible to traditional credit systems. This mission addresses a critical need for newcomers and others with limited domestic credit history, positioning Nova Credit as a pioneer in bridging global credit access.

Founded by immigrants, Nova Credit boasts a diverse team spread around the globe – a workforce that mirrors its “world beyond borders” ethos. Team members operate across different regions and offices, making in-person connection especially valuable.

Planning and Partnering with Offsite

Orchestrating a four-day retreat for nearly 80 team members is no small feat—especially on a tight timeline and across multiple venues. For Nova Credit, the goal was clear: create a seamless, energizing experience that combined strategy, bonding, and fun. To bring that vision to life, they partnered with Offsite to manage the layers of complexity that come with planning at scale.

Woodloch Resort in Pennsylvania provided a scenic, all-inclusive backdrop, but its unique layout—with guest homes and amenities spread across a shuttle-accessible campus—required precision coordination. Offsite managed every moving part: securing overflow lodging, mapping out the flow between venues, and aligning transportation, meals, meeting spaces, and recreational programming into one cohesive plan.

The partnership extended beyond planning. An Offsite producer was on-site to guide the event in real time—adjusting schedules, troubleshooting unexpected needs, and keeping each moment on track. To further streamline communications, Offsite created pre-written Slack messages for Nova Credit’s internal organizers to post timely updates on shuttle departures, agenda shifts, and activity reminders. With logistics humming in the background, Nova Credit’s team was free to focus on what mattered most: connecting, collaborating, and enjoying the experience together.

Offsite Experience Highlights

Set against the scenic backdrop of Pennsylvania’s Pocono Mountains, the retreat unfolded as an invigorating mix of work and play. It kicked off with a welcome block party, where colleagues arriving from across the globe mingled in a casual outdoor setting. This lively opening night featured music, local fare, and lawn-game style activities, instantly breaking the ice and setting a tone of camaraderie. The following mornings were dedicated to team meetings focused on company goals and priorities. Offsite helped coordinate guest speakers for one session, providing an inspiring outside perspective that energized the group for the challenges ahead.

To balance the intense work sessions, Offsite curated creative team-building and leisure activities in the afternoons. One highlight was a boat-building competition on Woodloch’s tranquil lake – a playful challenge that saw teams collaboratively design and assemble makeshift boats. Later in the retreat, Nova Credit’s team was invited to break from structured programming and enjoy an afternoon of opt-in activities across the resort. Options ranged from go-kart races to leisurely rounds of mini golf. With a mix of high-energy fun and low-key indulgence, the lineup offered something for every pace and preference—an opportunity to unwind, connect informally, and take full advantage of Woodloch’s expansive offerings. Offsite’s planning ensured a variety of options were available, catering to diverse interests and giving each person a way to recharge that suited them best.

As the capstone of the retreat, Nova Credit hosted “The Noscars,” a fun twist on an awards night celebrating their team’s culture and achievements. Dressed to impress, colleagues came together for an evening of lighthearted award presentations and celebration. Offsite supported Nova Credit’s formal dinner and “Noscars” celebration by coordinating the event logistics, including transportation, venue timing, and the step-and-repeat photo setup—ensuring the evening unfolded seamlessly for all attendees. The Noscars gathering marked a celebratory close to the offsite, offering Nova Credit employees a chance to unwind, reflect, and enjoy one another’s company in a festive setting.

Future Plans and Continued Collaboration

Nova Credit’s Woodloch offsite was more than just a getaway – it became a springboard for ongoing in-person engagement. Buoyed by the retreat’s success, the company is already considering future offsites to continue building on this momentum. Nova Credit’s leadership noted how Offsite’s expertise turned a daunting logistical challenge into an enjoyable, productive experience for all involved. The seamless execution of this multi-day retreat established a strong operational framework—one that could readily support future offsites should the opportunity present itself. With a proven framework now in place, their team is positioned to revisit similar experiences as organizational needs evolve.